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How to Place an Order with PUPtection
Step 1: Select Your Products
- Start by finding the products you wish to purchase. You can either use the search function or browse through our categorized sections. Once you’ve identified the items, add them to your shopping cart by clicking the “Add to Cart” button.
Step 2: Proceed to Checkout
- When you’re ready to finalize your purchase, click on the shopping cart icon and select “Checkout.” You will be guided through an easy, step-by-step checkout process to review your cart, provide shipping details, and choose your shipping method.
Step 3: Sign In or Create an Account
- Returning Customers: If you’ve shopped with us before or had an account at puptection.com, log in using your registered email address and password.
- New Customers: If this is your first time shopping with us, you will need to create a new account. Follow the “New Account Sign-Up” process, which you can complete either before or during the checkout process.
Step 4: Choose Your Payment Method
- Online Payment: You can pay securely online using major credit cards like Visa or Mastercard. Alternatively, select “PayPal” to complete your purchase using your PayPal account, or choose American Express or Discover Card for payment.
Step 5: Review and Place Your Order
- Before finalizing, review your order details to ensure everything is correct. Confirm your shipping address and payment method, then click “Place Order” to complete your purchase.
Need Assistance?
- If you encounter any issues or have questions about your order, please don’t hesitate to reach out to our customer service team:
- Phone: Call us at 773.278.9205 or toll-free at 844.260.4826 (available Monday to Friday, 9am to 5pm CST).
- Email: Send us an email at orders@puptection.com, and we’ll assist you promptly.
Thank you for shopping with PUPtection! We’re committed to providing you with the best products and service for your pets.
Our customer care center is open from 9:00 am to 5:00 pm Monday to Friday CST.
